In Short: We collect Personal Information that you provide to us.
ABB collects Personal Information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about ABB or our products and Services, when you participate in various activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The Personal Information that we collect depends on the context of your interactions with ABB, the Services you select, the choices you make, and the products and features you use. The Personal Information we collect may include the following as shared by you:
Sensitive Information. ABB does NOT process Sensitive Information. Sensitive Information is Personal nformation that includes information or an opinion about an individual’s: racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union membership or associations, sexual orientation or practices, criminal record, health or genetic information, some aspects of biometric information, etc. In rare circumstances and depending on the products and/or Services selected by you, select Sensitive Information may offered by you. In those cases, full disclosure will be offered and you may opt out of any such requests for your Sensitive Information.
Payment Data. ABB may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is typically stored by Vebndors assocated with your payment request (such as VISA, Master Card, American Express, etc.). You may find their privacy notice link(s) at their respective websites. ABB does NOT retain payment private payment information.
Social Media Login Data. ABB may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media accounts. If you choose to register in this way, we will collect the information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. ABB does NOT process Application Data.
All Personal Information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such Personal Information.
In Short: Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit and use our Site, Services, Applications, Tools, and Features.
ABB automatically collects certain information when you visit, use, or navigate the Services. This information does NOT reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
The information we collect automatically may include:
In Short: ABB does NOT collect data from public databases, marketing partners, social media platforms, and other outside sources.
In Short: ABB processes your Personal Information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
ABB processes your Personal Information for a variety of reasons, depending on how you interact with our Services, including:
In Short: ABB is intended for use within the geographic scope of the United States of America. as such, we only process your Personal Information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
In Short: ABB may share Personal Information in specific situations described in this section and/or with the following categories of third parties.
ABB may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. ABB has contracts in place with our third parties, which are designed to help safeguard your Personal Information. This means that they cannot do anything with your Personal Information unless we have instructed them to do it. They will also not share your Personal Information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
ABB also may need to share your Personal Information in the following situations:
In Short: ABB is not responsible for the safety of any Personal Information that you share with third parties that we may link to or who advertise on, but are not affiliated with, our Services.
What types of cookies do we use?
If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. There, you will find general information about cookies and details on how to delete cookies from your device.
In Short: When possible, if you choose to register or log in to ABB services using a social media account, we may have access to certain information about you.
Whenever our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins) and you choose to do so, ABB will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. If you log in using Facebook, ABB may also request access to other permissions related to your account, such as your friends, check-ins, and likes, and you may choose to grant or deny ABB access to each individual permission.
In Short: ABB does not currently transfer, store, and process your information in countries other than the United States of America. Our servers are located in the United States of America.
When ABB has no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize such information, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then ABB will securely store your Personal Information and isolate it from any further processing until deletion is possible.
In Short: ABB aims to protect your Personal Information through a system of organizational and technical security measures.
ABB has implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any Personal Information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so ABB cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our Services is at your own risk. You should only access the Services within a secure environment.
In Short: ?php echo $gsCodeCLIENT ?> does not knowingly collect data from or market to children under 18 years of age.
ABB does not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If ABB learns that Personal Information from users less than 18 years of age has been collected, ABB will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact ABB at [Email Address].
In Short: ABB will consider and act upon any request in accordance with applicable data protection laws. You may review, change, or terminate your account at any time.
You have the right (i) to request access and obtain a copy of your Personal Information, (ii) to request rectification or erasure; (iii) to restrict the processing of your Personal Information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your Personal Information. You can make such a request by contacting ABB by using the contact details provided in the Section HOW CAN YOU CONTACT ABB? below.
Withdrawing your consent: If ABB is relying on your consent to process your Personal Information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the Section HOW CAN YOU CONTACT ABB? below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting ABB using the details provided in the Section HOW CAN YOU CONTACT ABB? below. You will then be removed from the marketing lists - however, ABB may still communicate with you, for example to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, ABB will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits ABB users who are California residents to request and obtain from us, once a year and free of charge, information about categories of Personal Information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared Personal Information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. ABB will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
The California Code of Regulations defines a "resident" as:
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, ABB must adhere to certain rights and obligations regarding your personal information.
We have collected the following categories of personal information in the past twelve (12) months:
|A. Identifiers||Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name||YES|
|B. Personal Information categories listed in the California Customer Records statute||Name, contact information||YES|
|C. Protected classification characteristics under California or federal law||Gender and date of birth||NO|
|D. Commercial information||Transaction information, purchase history, financial details, and payment information||YES|
|E. Biometric information||Fingerprints and voiceprints||NO|
|F. Internet or other similar network activity||Interest data and interactions with our and other websites, applications, systems, and advertisements||YES|
|G. Geolocation data||Device location||NO|
|H. Audio, electronic, visual, thermal, olfactory, or similar information||Images, audio, video, or call recordings created in connection with our business activities||YES|
|I. Professional or employment-related information||Business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us||NO|
|J. Education Information||Student records and directory information||NO|
|K. Inferences drawn from other personal information||Inferences drawn from any of the collected Personal Information listed above to create a profile or summary about, for example, an individual's preferences and characteristics||NO|
ABB may also collect other Personal Information outside of these categories instances where you interact with us in person, online, or by phone or mail in the context of:
ABB may collect and shares your personal information through:
You may contact ABB by using the contact information provided in the Section HOW CAN YOU CONTACT ABB? below.
If you are using an authorized agent to exercise your right to opt out, ABB may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
ABB may disclose your Personal Information with our service providers pursuant to a written contract between us and each service provider. Each service provider may be a for-profit entity that processes the information on our behalf.
ABB may use your Personal Information for our own business purposes, such as for undertaking internal research for technological development and demonstration. We also share your Personal Information with other Client Websites belonging to the ARA family of businesses. Neither of these is considered to be "selling" of your Personal Information.
ABB has not sold any Personal Information to third parties for a business or commercial purpose in the preceding twelve (12) months. These Categories include:
Your rights with respect to your personal data include the following:
In accordance with applicable law, ABB is not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
We will not discriminate against you if you exercise your privacy rights.
Upon receiving your request, ABB will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
ABB will only use Personal Information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy may apply as follows:
To exercise these rights, you can contact us by using the contact information provided in the Section HOW CAN YOU CONTACT ABB? below. If you have a complaint about how we handle your data, we would like to hear from you.
"Financial incentive" means a program, benefit, or other offering, including payments to consumers as compensation, for the disclosure, deletion, or sale of Personal Information.
The law permits financial incentives or a price or service difference if it is reasonably related to the value of the consumer's data. A business must be able to explain how the financial incentive or price or service difference is reasonably related to the value of the consumer's data. The explanation must include:
In the future, ABB may decide to offer a financial incentive (e.g., price or service difference) in exchange for the retention or sale of a consumer's Personal Information. If we decide to offer a financial incentive, we will notify you of such financial incentive and explain the price difference, as well as material terms of the financial incentive or price of service difference, including the categories of Personal Information that are implicated by the financial incentive or price or service difference. If you choose to participate in the financial incentive you can withdraw from the financial incentive at any time by emailing us by using the contact information provided in the Section HOW CAN YOU CONTACT ABB? below.
Based on the applicable laws of the United States of America, you may have the right to request access to the Personal Information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your Personal Information, please connect with us by using the contact information provided in the Section HOW CAN YOU CONTACT ABB? below.
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